Terms and Conditions

Last Updated: September 2, 2025

Welcome to EG Basket, operated by Econix Solutions Pvt. Ltd. These Terms and Conditions (the “Terms”) govern your access to and use of our website, online store, and any related services (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Services immediately.

1. Eligibility

To use our Services, you must:

Be at least the age of majority in your jurisdiction,
Have the legal capacity to enter into a binding agreement,
Provide accurate and complete information when creating an account or making a purchase.

2. Accounts

When you create an account on EG Basket:

You are responsible for maintaining the confidentiality of your login credentials.
You are responsible for all activities under your account.
You agree to notify us immediately if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Services

All descriptions, images, pricing, promotions, and availability of products are subject to change without notice.
We strive for accuracy, but errors may occur. In such cases, we reserve the right to correct errors or cancel affected orders.
Products purchased are for personal use only and not for resale without our written consent.

4. Pricing and Payments

All prices are displayed in the currency shown on the website and include applicable taxes where required by law.
We accept payment methods made available at checkout. By providing payment information, you confirm you are authorized to use the selected method.
We reserve the right to refuse or cancel any order, including for suspected fraud or pricing errors.

5. Shipping and Delivery

Delivery times are estimates and may vary due to external factors.
Risk of loss passes to you upon delivery of the order to the shipping address provided.
Shipping fees and options will be displayed at checkout.

6. Returns and Refunds

Our return, exchange, and refund policies are outlined on our website and form part of these Terms.
Products must be returned unused and in original packaging, unless defective.
Refunds are processed to the original payment method within the timelines specified in our policy.

7. Prohibited Uses

You agree not to use our Services:

For unlawful, fraudulent, or harmful activities,
To infringe upon the intellectual property rights of others,
To interfere with or disrupt our Services, systems, or security,
To upload or transmit malicious code, spam, or harmful content.

8. Intellectual Property

All content, logos, trademarks, product designs, and materials available through the Services are the property of Econix Solutions Pvt. Ltd. or our licensors.
You are granted a limited, non-exclusive, non-transferable license to use our Services for personal, non-commercial purposes.
You may not copy, reproduce, or exploit any part of the Services without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

EG Basket and Econix Solutions Pvt. Ltd. are not liable for indirect, incidental, or consequential damages arising from your use of the Services.
Our maximum liability for any claim related to your use of the Services shall not exceed the amount paid by you for the order giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless EG Basket, Econix Solutions Pvt. Ltd., our affiliates, employees, and partners from any claims, damages, or expenses arising out of your:

Use of the Services,
Violation of these Terms,
Infringement of any rights of a third party.

11. Third-Party Services and Links

Our Services may include links to third-party websites or services. We are not responsible for their content, terms, or policies. Use of such services is at your own risk.

12. Termination

We may suspend or terminate your access to our Services at any time, without notice, if you violate these Terms or engage in unlawful activity.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Disputes will be subject to the exclusive jurisdiction of courts located in New Delhi, India.

14. Changes to Terms

We may update or revise these Terms from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our Services after updates constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@egbasket.com
📞 Phone: +971 761 8838
🏢 Address: F/F, WZ-142/1, Plot No. 4, Block D, Gali No. 21, Sant Garh Ext, Near Sunil Dairy, West Delhi, DL, 110018, India

EG Basket is operated under Econix Solutions Pvt. Ltd.